Become a Bilingual Navigator at Findhelp, engaging with communities to connect them to vital services! This full-time position emphasizes a compassionate approach to service delivery in French and English.
As a Service Navigator, you will draw upon your social services background to assess client needs, provide empathetic support, and efficiently navigate community resources. Your commitment to anti-racism and inclusion will shape your interactions, helping reduce barriers for individuals and families seeking assistance.
Key Responsibilities:
• Facilitate connections to appropriate services for clients
• Apply active listening in trauma-informed communication
• Monitor and track service inquiries to identify trends




• Innovate solutions in a quick-paced, collaborative setting
• Work scheduled rotations, adapting to agency needs
Requirements:
• Proficiency in both French and English required
• Minimum of 2 years in the social services sector
• Experience in trauma-informed care principles
• Ability to work both independently and within teams
• Strong rapport-building and communication abilities
Facilitate impactful community connections while enhancing your career at Findhelp.
#J-18808-Ljbffr

📌 Findhelp Bilingual Navigator in Social Services (Toronto)
🏢 Findhelp Information Services
📍 Toronto