Enhance customer journeys as an Information Control Center Specialist with gategroup. You'll ensure accurate flight and passenger data while coordinating internal and external communications effectively.
This role, reporting to the General Manager, supports customer service operations by administering vital data for flight management. You'll facilitate passenger data entry, manage documentation, and assist in billing processes to meet customer requirements. The position calls for attention to detail, data analysis skills, and a commitment to compliance.
Key Responsibilities:
• Serve as communication point for customer interactions
• Input passenger and flight data accurately
• Manage production documents and delivery notes




• Provide short-term forecasting data and insights
• Monitor system changes and communicate effectively
Requirements:
• High school or A-Level education preferred
• Proven data extraction and analysis experience
• Computer literacy including Microsoft Office
• Solid attention to detail essential
• Experience in a customer-focused environment
Leverage your data management skills and attention to detail to drive customer satisfaction with gategroup.
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📌 Information Control Center Specialist (Mississauga)
🏢 Gategroup Holding
📍 Mississauga