Become a Customer Experience Agent with the Town of Canmore, where you will provide exceptional service and foster a welcoming atmosphere for all recreation facility visitors.
This role requires someone dedicated to promoting wellness in the beautiful Rocky Mountain setting. As a Customer Experience Agent, you will engage with patrons, manage memberships, and facilitate program registrations while ensuring adherence to the Town's values of respect and integrity. Your contributions will help improve customer knowledge and enhance service delivery.
Key Responsibilities:
• Create an inclusive setting for all facility users
• Process admissions and registrations with accuracy
• Respond to customers via phone, in-person, and email




• Assist in training new team members effectively
• Maintain knowledge of recreational offerings and facility status
Requirements:
• Minimum two years of relevant customer service experience
• Intermediate First Aid certification preferred
• Strong computer skills, particularly with Microsoft Office
• Experience in managing high-volume customer interactions
• Flexible availability for shifts, weekends, and holidays
Leverage your skills in customer service and recreation management to enrich the community at the Town of Canmore.
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📌 Canmore Recreation Customer Service Agent
🏢 The Town of Canmore
📍 Canmore