Position Overview Microserve is looking for a competent, motivated, and ambitious Account Executive to join our team in Calgary, Alberta. If you love finding new business opportunities and managing relationships with existing clients, this job is for you! You will be directly responsible for the maintenance and expansion of our customer base.

As an Account Executive, you will be responsible for identifying and developing new client prospects, managing client relationships, and ensuring the successful delivery of Microserve services and solutions to clients. You will develop comprehensive strategies to drive team success and own customer relationships.

Additionally, you will leverage your business and partnership relationships by researching the account to understand its operating model, business challenges, critical metrics, and growth strategy to develop a solution-based strategy to retain and build client relationships and partnerships.

Responsibilities:

Actively seek, identify, qualify and develop current business opportunities specializing in IT Services and Solutions.

Build solid client relationships and continue to build new opportunities within assigned accounts on an ongoing basis

Develop and nurture solid business relationships with influencer's and decision makers within client organizations who will see you as a trusted IT advisor

Work closely with other members of the team to develop and present technical solutions that are the best-fit for our clients’ needs

Take overall responsibility for all aspects of the sales process to ensure the successful delivery of solutions and services within assigned client accounts

Update and Manage Client information and opportunities in CRM





Provide forecast and other reports as requested by management

Act as an escalation point for clients on issues pertaining to all aspects of their relationships with Microserve

Participate in call-based and other marketing or lead generation campaigns as required

Consistently demonstrate a high level of teamwork through working cooperatively and effectively with other internal and external stakeholders

Lead and/or participate in writing proposals and RFP responses for your clients.

Requirements

Degree/diploma in related Business field is strongly preferred

Experienced in sales/account management within the IT Solutions and Services.

Extensive knowledge and interest in local IT market and industry is strongly desired

High level of skill with Microsoft Office Suite, especially Word and Excel.

Excellent verbal and written communication skills; ability to make presentations to various clients

Goal-oriented "go-getter" attitude to achieve targets through self-motivation and determination

Demonstrated ability to maintain relationships

Strong leadership skills will be considered an asset

What do you get?

Time-off policies that promote work/life balance

Paid time off

Extended Medical and Dental plan from day one

Amazing employee discounts with over 100+ companies (for example: cell phone plans, computer equipment, insurance, groceries, etc.)

Fun Wellness & Engagement Activities - Such as chocolate making, exit rooms, staff holiday parties, to name a few

Community Involvement - We care about giving back to our communities and plan for volunteering events at least once per quarter

Hybrid working environment for specific roles

Ongoing learning and development opportunities

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📌 Account Executive (Winnipeg)
🏢 Microserve
📍 Winnipeg