Join Everforth Apex as an Application Support Incident Manager from Barrie or Scarborough, Ontario. Drive incident management processes for over 1800 banking applications.

In this 6-month contract role, you'll be responsible for coordinating responses to high-severity incidents impacting business operations. Your skills will be crucial in orchestrating complex incident resolution efforts and maintaining alignment across global teams. A proactive and assertive approach will be key in your leadership.

Key Responsibilities: • Manage triage efforts for business-impacting incidents • Ensure effective communication throughout incident resolution • Conduct forensics and categorize incidents swiftly • Facilitate prompt action completion among teams • Drive to resolution while minimizing business impact

Requirements: • Proven experience in Major Incident Management • Solid leadership and decision-making skills • ITIL Certification necessary • Ability to remain calm under pressure • Excellent verbal and written communication skills

Excel in incident management and elevate the standard of service delivery for Everforth Apex. #J-18808-Ljbffr

📌 Application Support Incident Manager Role (Winnipeg)
🏢 Apex Systems
📍 Winnipeg