Drive customer growth in North America as the VP at SysAid, a leader in IT Service Management. This strategic role combines sales leadership with customer success initiatives.

You will lead and coach a team of Senior Directors, managing the complete revenue lifecycle including acquisition, retention, and expansion. Reporting to the Chief Revenue Officer, your responsibilities will involve accurate P&L; management, fostering team alignment, and spearheading strategies to maximize customer satisfaction and revenue growth across the organization. Your accountability will define the success of our North American operations.

Key Responsibilities:



• Oversee North American P&L; with focus on retention • Recruit and manage a team of Senior Directors • Implement robust sales forecasting and review processes • Boost net-new logo acquisition and sales efficiency • Enhance customer retention through proactive measures

Requirements: • Extensive GTM leadership experience (10+ years) • Proven ability to manage teams of Senior Directors • History of driving revenue growth and expanding accounts • Skills in mitigating churn and improving customer relations • Experience presenting performance metrics to executives

Be a catalyst for customer success and revenue growth at SysAid, leading a talented team in North America. #J-18808-Ljbffr

📌 North America VP of Customer Growth (Toronto)
🏢 SysAid
📍 Toronto