Shape the future of cannabis retail with FIKA as a Lead Retail Experience professional. Oversee team performance and enhance customer satisfaction daily.

As a Lead Retail Experience at FIKA, you will manage store operations during your shift and serve as a key resource for your team. Responsibilities include supervising staff, engaging customers, and ensuring compliance with company policies, all while fostering a positive retail workplace.

Key Responsibilities: • Open and close store, managing all related procedures • Greet customers and model high service standards • Provide training for team members and support their development • Handle customer inquiries and resolve complaints • Guide implementation of effective sales strategies

Requirements: • 2+ years of experience in retail • High school diploma or equivalent • Strong skills in customer service and data management • Knowledgeable about retail sales principles • Proven abilities in conflict resolution and time management

Become a pivotal part of FIKA and contribute to creating a premier retail experience for every customer. #J-18808-Ljbffr

📌 Lead Retail Experience at FIKA (Winnipeg)
🏢 Friendly Stranger
📍 Winnipeg