Job Category: Policy, Planning & Research Division & Section: Technology Services, Enterprise Services & Operations Job Type & Duration: Full time, Permanent Vacancy Salary Range: $105,241.00 -$160,649.00 Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 1 Posting Period: 19-Aug-2026 to 02-Sep-2026 Job Summary: The Program Manager provides program coordination support and strategic operational assistance to the Technology Services Division (TSD). This role enables the successful delivery of key financial, complement and ad-hoc analysis in support of key deliverables for the Financial & Business Management function within TSD. The position plays a pivotal role in overseeing cross-functional coordination, tracking portfolio performance, and ensuring alignment of project and sustainment activities with divisional and corporate priorities. It supports budget planning and monitoring, contract and vendor management, as well as workforce planning and hiring efforts within TSD.



In addition, the role contributes to the Division's culture of quality and continuous improvement by identifying and addressing operational challenges, enhancing service delivery, and collaborating with stakeholders to implement effective solutions. The Program Manager will also support financial reporting processes, business transformation and governance-related activities that influence TSD and outcomes. Major Responsibilities: Develops and implements detailed plans and recommends policies regarding program-specific requirements. Manages and coordinates assigned initiatives, ensuring effective teamwork and communication, high standards of work quality, and optimal organizational performance, while promoting continuous learning. Conducts comprehensive research into the assigned area, ensuring that such research takes into

📌 Program Manager Business Support (Toronto)
🏢 City of Toronto
📍 Toronto