Join Insight Global as a Customer Service and Collections Representative, where you’ll provide exceptional support in a contact center environment. Leverage your bilingual communication skills in French and English while working in a hybrid schedule.

Ideal candidates will manage inbound and outbound calls, delivering high-quality customer service and financial solutions. You will navigate a fast-paced atmosphere, drawing on empathy and patience to build robust relationships with clients. This role demands diligent documentation and strategic problem-solving.

Key Responsibilities: • Manage customer calls with professionalism and empathy • Resolve inquiries efficiently to ensure customer satisfaction • Educate clients about services and financial options • Maintain accurate records of interactions • Communicate repayment options effectively

Requirements: • Bilingual in French and English is essential • Proven experience in a call center role • Strong ability to handle high call volumes • Comfortable in financial service environments preferred • Ability to multitask and respond swiftly

Excel at connecting with customers while supporting Insight Global's mission. #J-18808-Ljbffr

📌 Customer Service and Collections Representative (Winnipeg)
🏢 Insight Global
📍 Winnipeg