General Manager General Manager*Prime Performance & Therapy ? Courtenay, BC**Salary:* CA$56,500?CA$61,000 per year*Job Type:* Full-time

About Prime Performance & TherapyAt Prime Performance & Therapy, we're more than a high-performance training facility?we're a multidisciplinary team dedicated to helping people perform at their best.Our team includes Strength & Conditioning Coaches, Kinesiologists, Physiotherapists, Chiropractors, Sports Psychologists, and Registered Massage Therapists, all working together to provide an integrated approach to performance, health, and rehabilitation.Based in Courtenay, BC, we specialize in developing professional, collegiate, and aspiring athletes while empowering individuals of all backgrounds to move better, feel stronger, and live healthier lives.Our philosophy combines evidence-based coaching, movement excellence, an energetic training workplace, and a commitment to making fitness both challenging and enjoyable. Whether working with elite athletes or individuals discovering their inner athlete, our mission is to deliver measurable results while fostering a lifelong commitment to health and performance.

About the Role Prime Performance & Therapy is seeking an experienced and motivated Manager to oversee the day-to-day operations of our gym and clinic.The Manager will be responsible for supervising daily activities and scheduling, supporting department heads and managers, overseeing policies and procedures, managing employee onboarding and offboarding, monitoring performance,



and ensuring that all departments operate efficiently and meet established performance targets.This position requires a strong leader who is organized, approachable, accountable, and comfortable working across both administrative and practitioner teams. The Manager will serve as an important connection between leadership, employees, practitioners, clients, and external partners.

Key Responsibilities Day-to-Day Management & Supervision

Supervise day-to-day activities and scheduling across the gym and clinic

Ensure departments are adequately staffed and operating efficiently

Assess and monitor ongoing administrative staff and practitioner needs

Ensure all departments meet established performance targets

Uphold company standards and ensure managers and department heads are meeting their responsibilities

Support managers with questions, problem-solving, and day-to-day leadership challenges

Maintain a professional, positive, safe, and productive workplace environment

Operations & Policies

Oversee and uphold clinic, gym, and company policies and procedures

Create, maintain, and regularly update Standard Operating Procedures (SOPs)





Develop and maintain training materials and operational documentation

Identify opportunities to improve operational efficiency and service delivery

Ensure policies and procedures are consistently communicated and followed

Create and uphold a safe and secure channel for staff and clients to raise concerns and provide feedback

Schedule and lead bi-weekly front desk meetings

Purchasing & Supplies

Oversee ordering of supplies for the clinic and gym

Review supply requirements and purchasing activity

Maintain and review the Purchase Log

Monitor inventory and identify upcoming supply needs

Work with appropriate team members and vendors to ensure supplies are available when needed

Employee Management & Development

Manage employee onboarding and offboarding processes

Coordinate and support training for current employees

Work with department heads to create and implement effective training programs

Review employee performance evaluations and related reports

Assist with the review and documentation of raises, incidents, and disciplinary matters

Answer employee questions and provide guidance on workplace policies and procedures

Support managers and department heads in addressing employee performance and workplace concerns

Monitor employee morale

Location Courtenay , BC

Work location On site

Salary $ 56,500 to $ 61,000 YEAR annually

Terms of employment Full time

Starts as soon as possible

vacancies 1 vacancy

Source #10236538803

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📌 business general manager (Winnipeg)
🏢 Prime Performance & Therapy
📍 Winnipeg