Manage dispatch and service delivery operations at TRAXX with a commitment to excellence and customer focus. This full-time position is based in Edmonton, Airdrie, or Burnaby and requires travel.
In your role as Dispatch Manager, you will lead a team that focuses on productive dispatch operations while ensuring safety and customer satisfaction. Candidates should have over 7 years in dispatch and logistics, with at least 3 years in a leadership role. You will be an integral part of service execution, resource planning, and continuous improvement initiatives across the business.
Key Responsibilities:
• Direct daily operations and service scheduling
• Build and lead a high-performing dispatch team




• Maximize fleet utilization for operational efficiency
• Manage service recovery during disruptions
• Monitor performance metrics and indicators
Requirements:
• 7+ years in transportation dispatch
• 3+ years managing operational teams
• Strong knowledge of charter and passenger transportation
• Excellent communication skills and relationship building
• Proficient in transportation management systems
Lead TRAXX's dispatch team to deliver exceptional service and operational excellence.
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📌 Transportation Dispatch Manager at TRAXX (Burnaby)
🏢 TRAXX Coachlines
📍 Burnaby