Enhance customer experiences at AMMEGA Canada as a Customer Account Management Specialist. Focus on service excellence and technical support in this full-time role.
You will be responsible for managing key customer inquiries, orders, and complaints. This position demands a proactive approach in coordinating with various departments to ensure optimal service delivery. Solid analytical skills and technical product knowledge will set you apart as a candidate.
Key Responsibilities:
• Serve as the main point of contact for customer accounts
• Prepare and process accurate customer quotations
• Handle and resolve complaints and returns effectively
• Support sales with product specifications and information
• Keep detailed records of customer interactions
Requirements:
• Educational background in Business or a similar field
• 3+ years of relevant customer service experience
• Proficiency with Salesforce and ERP systems
• Strong communication and analytical skills
• Must be authorized to work in Canada
Join AMMEGA Canada to leverage your customer service expertise and support product excellence.
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