We are currently seeking a Full-Time General Sports Sales Division Manager. As Division Manager you are the Directly Responsible for the profitable operation of your entire Division, with a primary focus on leading a high performing Team and ensuring Customer Service and Store Presentation are industry leading. You work closely with a Divisional Leadership Team that will drive sales and gross profit results, with a keen eye on industry trends. You work closely with the other Division Leaders to ensure success and consistency store wide.

Who YOU are:

- Passionate about Sports and have great understanding & knowledge of Baseball/Softball, Volleyball, Football, Soccer, Curling, Racquet Sports, Rugby and Wrestling
- An amazing leader with a proven history of achieving results
- Motivational, inspiring, accountable and a great teammate
- Loves to serve/host customers above and beyond expectation creating amazing memories
- A person who loves to lead, coach and develop an amazing team
- Someone with experience in merchandising and has a keen eye for effective presentation, both instore and online
- Encourages a clean, organized and safe working environment
- Has empathy for customer’s dissatisfaction and can reach a mutually beneficial resolution
- Is an effective communicator, both written and verbal
- Seeks opportunities to build long-term relationships with customers
- Is able to problem solve and handle difficult situations
- Excels in a fast-paced workplace
- Is self-motivated to manage their task/workload and to increase their knowledge and skills




- Detailed orientated to manage day-to-day operations, while having a futuristic and entrepreneurial mind to develop future business

Main Duties and Responsibilities:

- Delivering above and beyond Customer Service
- Develops and leads a high performing team from the sales floor
- Delivers annual performance reviews on a timely basis
- Responsible for the training, development and coaching of Divisional Team Members
- Responsible for merchandising, cleanliness, organization and overall presentation of the Division.
- Ensures United Sport & Cycle’s standards of Customer Service (Hospitality) are maintained throughout our operations and that all customer concerns or issues are dealt with according to United Sport & Cycle’s standards
- Responsible for the performance and growth of all divisional categories
- Plays an active role in the procurement of inventory for all sports within the Division
- Works closely with the Divisional Business Analyst to help ensure we have the right product at the right time
- Takes a lead role in the annual Sales Budgeting process for the Division
- Is in tune with the marketplace for each of the Sport Categories within the Division.




- Works with a Divisional & Store Leadership Team to create amazing memories for United Sport & Cycle Customers instore & online

Required Qualifications:

- 5 years leadership experience in related environment
- 5+ years in a leadership or management position
- Strong knowledge of related products and categories
- Proven skills in developing a strong team to meet KPI’s
- Proficiency with computers and keyboarding skills, excel/word proficiency
- Demonstrated ability to deal effectively with people, able to work co-operatively on a team
- Secondary education and or certificate/diploma in management, sales and marketing, merchandising and supervision

Who WE are:

United Sport & Cycle is a local family operated business for 90+ years - We love being a part of this community and working with our legendary team - many of which have been with us for 15+ years! Our team is known for going above & beyond to achieve our core purpose which is to help create amazing memories! This role serves as a very important contributor to the companies overall goals.

What WE offer:

- Competitive wages and benefits
- A fantastic staff purchase program
- An exciting, fast-paced environment in a local entrepreneurial business
- Opportunity for personal and professional development
- Work with like minded 'All In' Co-Workers who have passion for what they do

We thank all applicants for considering United Sport & Cycle; however, only the candidates selected for an interview will be contacted.

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📌 Division Manager - General Sports (Edmonton)
🏢 United Sport & Cycle
📍 Edmonton