Provide essential technical support as an IT Support Specialist with Rhenus Group. Ensure reliable IT services and support for employees across the Americas, troubleshooting issues with a focus on Microsoft 365 applications.

As an IT Support Specialist, you will deliver first- and second-level support, manage technical requests, and assist with hardware and software deployments. Your key responsibilities will include troubleshooting network connectivity, supporting various IT equipment, and maintaining user accounts in line with company policies.

Key Responsibilities: • Deliver first- and second-level technical support across all systems • Manage IT support requests and maintain documentation • Install and configure desktops, laptops,



and IT peripherals • Assist users with Microsoft 365 applications like Outlook and Teams • Provide remote and on-site support across multiple locations

Requirements: • Associate degree in IT or related field, or equivalent experience • Experience in Help Desk or IT Support roles • Knowledge of hardware, networking, and troubleshooting techniques • Robust customer service and communication skills • Ability to manage multiple priorities in a fast-paced setting

Support Rhenus Group by providing excellent IT assistance tailored to a diverse user base. #J-18808-Ljbffr

📌 IT Support Specialist at Rhenus Group (Winnipeg)
🏢 Rhenus Logistics
📍 Winnipeg