Drive customer satisfaction as a Customer Service Specialist for Oldcastle, a CRH company, in Candiac, QC. This entry-level role focuses on handling inquiries and cooperating across teams.

As a Customer Service Specialist, you will manage customer relationships by responding to inquiries and overseeing order processing. Ideal candidates will have 1-2 years of relevant experience and demonstrate strong relationship-building skills. Working in this team-oriented environment will allow you to showcase your dedication to customer-focused service and adaptability.

Key Responsibilities: • Process customer orders and manage inquiries efficiently • Deliver timely responses to calls and emails • Inform customers about their order status effectively • Collaborate with planning,



transportation, and engineering teams • Create and manage cases in NetSuite for customer resolutions

Requirements: • At least 1-2 years of office-related customer service experience • Strong oral and written communication skills • Proficient in Excel; familiarity with NetSuite is advantageous • Detail-oriented and capable of multitasking • Willingness to adapt to a diverse work environment

Seize the opportunity to grow your customer service skills with Oldcastle while contributing to a unified team effort. #J-18808-Ljbffr

📌 Customer Service Role at Oldcastle (Winnipeg)
🏢 CRH Canada
📍 Winnipeg