Become the Manager of Investigations at OBSI, leading a team to resolve consumer complaints fairly and professionally within a hybrid working model in Toronto. Play a pivotal role in advancing financial justice.

The Ombudsman for Banking Services and Investments seeks a skilled leader to direct investigations and ensure complaints are resolved efficiently and with integrity. You will work closely with a team of professionals, driving investigation quality and tackling systemic financial issues across the sector. This role emphasizes collaboration, leadership, and the commitment to OBSI’s mission.

Key Responsibilities:



• Lead objective investigations into consumer complaints • Ensure high standards and efficiency in operations • Collaborate with investigators for consistent results • Address systemic issues impacting consumers • Encourage team development and effectiveness

Requirements: • Proven leadership in banking or investments • Expertise in complaint resolution processes • Solid communication and leadership skills • Ability to navigate complex financial issues • Passion for enhancing financial justice

Join OBSI and contribute significantly to making Canada’s financial system fair and accountable. #J-18808-Ljbffr

📌 Hybrid Manager Investigations Role at OBSI (Winnipeg)
🏢 OBSI - Ombudsman for Banking Services and Investments
📍 Winnipeg