Become a Client Services Advocate at Know History in Ottawa, ON. This full time role emphasizes client support, service referral, and cultural sensitivity while ensuring effective communication.

This position is perfect for a compassionate individual with at least one to two years in client service or administration. You will directly assist clients by responding to inquiries, providing referrals, and maintaining accurate records. Your work will contribute to a culturally safe environment while advocating for community members.

Key Responsibilities: • Connect with clients and address their inquiries and concerns • Serve as a resource for clients, offering referrals and application support • Manage inbound and outbound communications with clarity • Open,



complete, and log tickets in the system • Conduct data entry and maintain quality assurance

Requirements: • 1-2 years in client service or administrative roles • Strong writing and communication skills • Sensitivity to Indigenous history and culture • Experience in records management and data entry • Post-secondary education in relevant fields is a plus

Help shape community narratives while ensuring client-centered service as a valuable member of Know History in Ottawa. #J-18808-Ljbffr

📌 Client Services Advocate in Ottawa (Montreal)
🏢 KNOW HISTORY
📍 Montreal