Manage the Rentals department at Sunshine Village, the leading ski resort in Banff National Park. Provide a top-tier ski experience through effective leadership and customer service.
The Rentals Manager is pivotal in overseeing operations at both rental shops and leading a team of approximately 25 to 30 staff members. With your extensive hands-on ski tuning experience and outstanding communication abilities, you'll manage guest interactions and ensure the efficient running of daily operations. Let's elevate the winter experience for all visitors!
Key Responsibilities:
• Hire and lead Rentals and Tech Shop teams
• Ensure high customer service standards
• Manage staffing schedules and breaks
• Document training and operational procedures




• Conduct physical inventory management and planning
Requirements:
• Robust leadership experience in rental settings
• Excellent communication and customer service skills
• High level of organization in cash handling
• Expertise in ski equipment maintenance and tuning
• Administrative experience with relevant software
Make your mark as a key player in enhancing guest satisfaction at Sunshine Village while enjoying all the perks of a ski resort!
#J-18808-Ljbffr

📌 Rentals Manager for Banff Ski Resort
🏢 Sunshine Village
📍 Banff