Take on a rewarding role as a TechEdge Service Coordinator with Patterson Dental, focusing on dispatch and customer service excellence in a supportive setting. This position requires effective resource coordination.
In this role, you will be responsible for dispatching service requests and managing technician schedules at Patterson Dental. Your ability to communicate effectively and maintain organization will enhance the customer experience. You will manage service orders throughout their lifecycle, ensuring timely responses to client needs.
Key Responsibilities:
• Triage incoming customer calls and inquiries
• Schedule and assign service requests to appropriate teams
• Monitor and manage service orders effectively




• Maintain the lifecycle of each service order
• Collaborate closely with Procurement Specialists for planning
Requirements:
• High school diploma or relevant experience
• Experience in customer service is essential
• 1-3 years in dispatching or project coordination
• Proficient use of Microsoft Office Suite 365
• Strong verbal and written communication skills
Utilize your multitasking abilities and customer service experience as a TechEdge Service Coordinator with Patterson Dental.
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📌 TechEdge Service Coordination Role (Calgary)
🏢 Patterson Dental Canada
📍 Calgary