Join Meridian OneCap as a Manager of Operational Excellence in a hybrid role that emphasizes onboarding and operational efficiency. Drive the successful launch of new products while elevating customer service standards.
This 12-month contract position focuses on leading the New Business Onboarding function. You will collaborate with teams across Sales, Finance, and Operations to ensure effective governance and workflow design. Continuous improvement and service quality enhancement are critical outcomes of this role.
Key Responsibilities:
• Lead onboarding operations for current products and partners
• Coordinate with cross-functional teams for launch readiness
• Manage escalations and monitor service levels




• Review and improve operational processes and controls
• Provide coaching and performance feedback to teams
Requirements:
• Minimum five years of experience in leasing or financial services
• Strong ability to lead cross-functional initiatives
• Excellent problem-solving and communication skills
• Familiarity with regulatory compliance in leasing
• Bachelor's degree is preferred
Drive efficiency and enhance customer experiences as you lead operational initiatives at Meridian OneCap.
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📌 Hybrid Manager of Operational Excellence (Toronto)
🏢 Meridian Onecap
📍 Toronto