Become a vital part of cloud transformation as an AWS Connect Engineer specializing in migration and AI in Toronto. Your expertise will be crucial for successful implementations.This role focuses on end-to-end design and integration of Amazon Connect for contact centers. You will develop AI solutions and work with various business units on crucial migrations. Your hands-on experience will not only facilitate projects but also involve mentoring internal engineers on Amazon Connect functionality and integrations.Key Responsibilities:
- Lead the design and integration of Amazon Connect
- Develop AI-driven solutions for enhanced contact services
- Connect with CIAM and IVR systems for productive routing
- Engage with stakeholders for effective project delivery
- Train engineering resources on Amazon Connect capabilitiesRequirements:
- Extensive experience with Amazon Connect platforms
- Proven skills in agentic AI and integration techniques
- Solid experience in enterprise migration projects
- Fluency in CIAM and related services
- Leadership qualities for training and mentoringHarness your expertise in AWS Connect to drive transformative cloud contact center solutions.#J-18808-Ljbffr