22 Aug
|
InfoSum
|
Winnipeg
Drive client success and data strategy as a Customer Success Manager at InfoSum. In this hybrid role, engage with clients to maximize their use of the InfoSum platform and boost revenue.
As a Customer Success Manager, you will manage small and medium businesses and a few strategic clients for InfoSum's privacy-first data collaboration technology. Your responsibilities will include guiding clients in complex use cases, fostering valuable relationships, and advocating for their needs. Collaborate with internal teams and lead discussions on contract renewals while achieving client satisfaction.
Key Responsibilities:
• Lead daily interactions with clients and stakeholders • Optimize client platform usage for better outcomes • Track performance and identify growth opportunities • Facilitate contract renewals and build robust partnerships • Address customer barriers to enhance their experience
Requirements: • 4-6 years in advertising technology • Strong written and oral communication skills • Proven revenue growth in partnerships • Excellent interpersonal skills and curiosity • Experience managing senior communications
Become a trusted consultant by mastering customer data strategies with InfoSum. #J-18808-Ljbffr
📌 Customer Success Manager at InfoSum (Winnipeg)
🏢 InfoSum
📍 Winnipeg