22 Aug
|
Seequent
|
Winnipeg
Become a Data Solutions Support Specialist at Seequent in a hybrid capacity, specializing in technical support and customer engagement. This role offers opportunities to impact global clients' success.
As part of the Global Support Team, you will be recognized as a Level 2 Subject Matter Expert, addressing customer issues efficiently. Your role encompasses resolving inquiries, facilitating training sessions, and collaborating across technical and sales teams to enhance service quality and outcomes.
Key Responsibilities:
• Deliver exceptional support through various communication channels • Help develop training content for customer onboarding • Create quick-start guides and knowledge base articles • Partner with teams to ensure service standards are met • Analyze processes for improvement initiatives
Requirements: • Minimum 3 years of customer support experience • Educational background in Data Management or related fields • Familiarity with data-driven solutions and technologies • Solid analytical and organizational skills • Excellent verbal and written communication skills
Leverage your customer support expertise and technological aptitude to contribute to the success of Seequent globally. #J-18808-Ljbffr
📌 Data Support Specialist Hybrid Role (Winnipeg)
🏢 Seequent
📍 Winnipeg