Join SSi Canada as a hands-on Network Specialist based in Kanata, responsible for ensuring seamless telecom connectivity. This role emphasizes quick diagnostics and effective troubleshooting.
SSi Canada is seeking a dynamic individual to join their 24/7 Network Operations Centre. You’ll be instrumental in monitoring network performance, managing incident tickets, and supporting the maintenance of telecom services throughout Nunavut and Northern Quebec. Your proactive troubleshooting and communication skills will be vital to team success.
Key Responsibilities:
• Monitor network alerts using appropriate tools
• Diagnose and resolve service incidents promptly
• Manage incident tickets and communicate status
• Maintain thorough technical documentation
• Support new service integrations across the network
Requirements:
• Technical background in telecommunications or related fields
• Experience in network monitoring and troubleshooting
• Solid verbal and written communication abilities
• Willingness to work rotating shifts
• Full-time presence at the Kanata office
Leverage your tech skills and help maintain critical services at SSi Canada in Ottawa.
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