Take charge of customer service as the Supervisor for the City of Brockville. This full time, 9-month role focuses on taxation and financial resource management.

The City of Brockville is looking for a motivated Supervisor of Customer Service, crucial for managing daily Finance operations. Responsibilities include overseeing billing, revenue collection, and performance coaching. Applicants must have solid financial background and supervisory skills to thrive in a fast-paced environment focused on high-quality customer service.

Key Responsibilities: • Supervise customer service and application intake processes • Lead, coach,



and manage Customer Service staff performance • Administer statutory duties for property taxation and collections • Calculate tax rates and analyze financial growth • Ensure compliance in recording and reporting City revenues

Requirements: • Diploma in Accounting, Finance, or Business Administration • Three years’ experience in municipal financial roles • Familiarity with financial, accounting principles and legislation • Strong communication skills for presenting financial information • Ability to handle challenging customer interactions effectively

Leverage your financial expertise to lead the City of Brockville’s customer service endeavors. #J-18808-Ljbffr

📌 Finance Team Supervisor of Customer Service (Prescott)
🏢 Brockville Tourism
📍 Prescott