Enhance customer experiences as a Sales and Service Specialist at Eastlink, based in Dartmouth, NS, or remotely. Assist clients while capitalizing on sales opportunities.

Eastlink is seeking a Customer Sales & Service Consultant to connect with customers and recommend tailored solutions through inbound calls. You will provide information about products and services, help with upgrades, and resolve issues with empathy. Your ability to document customer interactions accurately will be critical for success.

Key Responsibilities: • Respond to customer inquiries regarding services • Recommend useful products and solutions • Manage upgrades and service requests • Resolve customer issues with a focus on solutions • Document all interactions across multiple systems

Requirements: • Strong communication and multitasking abilities • Adaptability to a fast-paced working environment • Must be available for weekends and evenings • Experience in customer-facing roles preferred • Willingness to learn and develop recent skills

Bring your customer service passion and problem-solving skills to elevate Eastlink's customer experiences. #J-18808-Ljbffr

📌 Sales and Service Specialist at Eastlink (Kingston)
🏢 Eastlink
📍 Kingston