Elevate your career as a Collection and Recovery Manager for an Alberta-licensed agency. Lead a dedicated team handling consumer and commercial accounts in a hybrid work model.
This hands-on leadership role demands a professional with at least five years of extensive experience in collections and recovery. You will manage complex files and ensure compliance with Alberta regulations, while also guiding and mentoring your team. Robust negotiation and communication skills are essential for effective debtor interaction and successful account resolution.
Key Responsibilities:
• Oversee daily collection activities across various accounts
• Manage escalated and high-value collection files
• Negotiate settlements and payment arrangements
• Ensure compliance with Alberta collection legislation
• Coordinate with credit bureaus for accurate reporting
Requirements:
• Minimum 5 years of collections and recovery experience
• Hands-on knowledge of credit bureau processes
• Working understanding of legal recovery actions
• Strong negotiation and problem-solving skills
• Experience with collection management software
Lead your team to achieve outstanding recovery results while maintaining regulatory compliance and exceptional client service.
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