Drive superior customer experiences with RGH Commercial Equipment Service as a Customer Service Representative. Showcase your skills in a dynamic environment focused on client satisfaction.
At RGH, you will assume a pivotal role interacting directly with customers in Toronto (GTA) and beyond. This position is not just about answering calls; it involves managing service requests and ensuring seamless communication across different channels. Your focus on relationship building and exceptional service will be instrumental in our success.
Key Responsibilities: • Manage customer inquiries with a client-first attitude • Correspond promptly via phone and email • Enter service requests accurately into ERP systems • Facilitate communication between customers and service technicians • Handle customer issues from initiation to resolution
Requirements: • High school diploma required • 1-2 years of relevant customer service experience • Familiarity with ERP systems is a must • Proficient in Microsoft Office applications • Robust English communication skills needed
Utilize your customer service expertise to help RGH maintain its position as an industry leader in Canada. #J-18808-Ljbffr
📌 Customer Care Expert at RGH Commercial (Winnipeg)
🏢 R.G. Henderson & Son
📍 Winnipeg
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