Become a key member of For Eyes as an Optical Customer Service Advisor in Ottawa. Elevate the patient journey by delivering high-quality service and ensuring operational excellence.
As an EyeCare Advisor, your primary focus will be on enhancing patient satisfaction through detailed attention to service and communication. Engage with customers, conduct pre-exams, and liaise effectively with our doctors and opticians. Your role will involve meticulous management of medical histories and guidance on eyewear products.
Key Responsibilities:
• Provide excellent service in line with our Patient Journey
• Record and assess patient medical histories efficiently
• Discuss tests and product offerings with clarity
• Conduct pre-examinations with attention to detail
• Handle POS transactions following company protocols
Requirements:
• Completion of High School education or equivalent
• Proven customer service experience
• Robust problem-solving and communication skills
• Organizational skills and attention to detail
• Basic understanding of computer applications
Enhance the quality of patient care with your expertise and stellar customer service as part of the For Eyes team.
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📌 Optical Customer Service Advisor at For Eyes (Ottawa)
🏢 For Eyes
📍 Ottawa