Advance your IT career as a Systems Analyst at F12, focusing on client support and technical troubleshooting. Work in a energetic environment with opportunities for professional growth.
This Systems Analyst role reports to the Service Delivery Manager, dedicated to providing prompt and effective client support. Responsibilities include solving technical issues, updating documentation, and assisting with workstations and hardware. With a strong emphasis on team collaboration and client relationships, this role is essential for anyone looking to deepen their IT expertise.
Key Responsibilities:
• Assist clients with a variety of technical issues
• Balance speed and quality in client communications




• Support the installation and deployment of hardware
• Maintain updated ticket notes and documentation
• Collaborate with team members to share resources
Requirements:
• Minimum 1-year relevant support experience
• Passion for technology and problem-solving
• Basic knowledge of Networking and Servers
• Willingness to seek help and learn
• Flexible for on-call support decisions
Contribute to F12's mission of delivering high-quality IT services while growing your technical skills.
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📌 Technical Support Systems Analyst (Edmonton)
🏢 F12.net
📍 Edmonton