Enhance your career as a Service Coordinator with GDI Ainsworth, where customer service meets technical troubleshooting. Join our supportive team today and make a difference in service delivery.

As a Service Coordinator/Dispatcher, you will be the primary contact for customers, addressing their concerns and dispatching field technicians effectively. Your role demands excellent communication, attention to detail, and proactive scheduling to ensure seamless service. You will also manage technician schedules to maximize efficiency based on urgency and skill requirements.

Key Responsibilities:



• Answer incoming service calls and log service requests • Schedule and dispatch technicians efficiently • Update customer portals with work order statuses • Gather necessary information from customers and technicians • Review completed work for accuracy and completeness

Requirements: • 1-2 years experience in a Dispatcher role • Proficiency in MS Office, especially Excel • Excellent verbal and written communication skills • Attention to detail with the ability to multitask • Ability to work under pressure and exercise judgment

Excite customers and drive service excellence as part of the GDI Ainsworth team. #J-18808-Ljbffr

📌 Service Coordinator at GDI Ainsworth (Winnipeg)
🏢 Gdi Services Aux Immeubles
📍 Winnipeg