Become a pivotal Customer Service and Operations Associate at Xylem, a leader in sustainable water technology. Focus on optimizing customer interactions and enhancing branch operations.
This role emphasizes timely resolution of customer inquiries, efficient logistics, and accurate documentation tasks. You’ll leverage your two years of applicable experience while interacting with customers and supporting internal teams to ensure seamless operations. Your experiences will contribute significantly to Xylem's commitment to environmental sustainability and customer satisfaction.
Key Responsibilities:
• Manage customer inquiries through various channels
• Schedule and coordinate deliveries and technician services
• Handle order placements and generate rental quotes




• Maintain clear documentation of operational tasks
• Support service technicians in fulfilling work orders
Requirements:
• High school diploma or equivalent plus 2 years of work experience
• Strong proficiency in Microsoft Office and ERP tools
• Excellent communication skills for diverse interactions
• Proven ability to solve complex tasks independently
• Comprehensive understanding of general business practices
Leverage your operational expertise to enhance the customer experience with Xylem's innovative solutions.
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📌 Customer Service and Operations Associate at Xylem (Coquitlam)
🏢 Socket.dev
📍 Coquitlam