Utilize your troubleshooting expertise as a Remote Technical Support Specialist at Jefferson Theododore Lawn Care. Deliver top-notch assistance to users in a fully remote setting.
This full-time position is perfect for individuals passionate about technology. You will provide technical support, resolving issues related to hardware and software, while maintaining excellent communication. You'll manage support tickets to ensure timely resolutions.
Key Responsibilities:
• Deliver remote technical assistance through multiple channels
• Troubleshoot hardware, software, and network-related issues
• Log and track all support tickets accurately
• Provide user support for operating systems and applications
• Document recurring issues and solutions for the knowledge base
Requirements:
• Minimum 1 year in help desk or technical support
• Strong understanding of Windows/macOS systems
• Experience with ticketing systems
• Basic networking knowledge (TCP/IP, DNS)
• Exceptional communication and problem-solving skills
Support users effectively while thriving in a skilled environment at Jefferson Theododore Lawn Care.
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📌 Remote Technical Support at Jefferson Lawn Care (Edmonton)
🏢 Jefferson Theododore Lawn Care
📍 Edmonton