Join Compass Credit Union as a Member Service Supervisor at our Brandon Thomas Mall Branch, a full-time permanent role that emphasizes outstanding member and sales service.
This position involves leading and empowering a team to achieve both customer satisfaction and business targets. You will report directly to the Manager of Member Service and Administration and will facilitate a supportive workplace that prioritizes mentorship and service excellence. Effective communication and organized team management are crucial for this role.
Key Responsibilities:
• Supervise operations and assist in managing team performance • Handle member inquiries and assess financial needs • Manage cash and non-cash transaction processes • Open and manage various account types for members • Ensure prompt response to ATM and online service requests
Requirements: • Completion of Grade 12 or equivalent education • 2-3 years of cash handling or member service experience • Supervisory experience preferred, especially in Credit Unions • Decision-making and organizational skills required • Proven ability to maintain attention to detail in service
Lead a dynamic member service team and enhance service quality at Compass Credit Union in Brandon. #J-18808-Ljbffr
📌 Compass Credit Union Member Service Lead (Neepawa)
🏢 eBrandon
📍 Neepawa
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