Contribute to top-tier customer service at Air Liquide in Edmonton as a Customer Experience Representative. Engage with customers and assist with inquiries to bolster satisfaction and sales.
This role at Air Liquide's Edmonton location focuses on delivering the highest standards of customer service by addressing inquiries related to orders, pricing, and technical support. Collaboration with internal teams, including sales, logistics, and administration, is essential for anticipating customer needs and enhancing overall experience. Proactive sales efforts are encouraged in this customer-centric workplace.
Key Responsibilities:
• Handle customer inquiries through phone, email, and other channels
• Provide technical and product information to customers




• Assist local account executives with sales operations
• Ensure timely logistics and shipping for customer orders
• Identify process improvement opportunities with cross-functional teams
Requirements:
• Diploma in Marketing, Sales, or a similar field
• 2-5 years' experience in a call center environment
• Proficient in ERP, CRM, and Google Suites
• Familiarity with Ring Central and technical support tools
• Excellent communication and problem-solving abilities
Join Air Liquide in Edmonton to enhance customer experience and drive sales growth.
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📌 Customer Experience Role at Air Liquide (Edmonton)
🏢 Airliquidehr
📍 Edmonton