Peoples Group is looking for a Technical Support Analyst based in Toronto to deliver top-notch IT support. Engage with employees across various platforms, including Microsoft 365, to resolve technical challenges efficiently.
In this energetic role, you will address technical incidents, assist in onboarding/offboarding, and promote modernization efforts, including automation and process improvements. Your background in IT will be critical to supporting users and ensuring the operational efficiency of corporate systems in a hybrid work setup.
Key Responsibilities:
• Address and resolve IT incident reports
• Conduct analysis for hardware/software issues
• Install and configure IT hardware and applications
• Maintain preventative measures for computer systems
• Draft training documentation for staff
Requirements:
• IT degree or diploma required
• Experience within a financial institution preferred
• Strong troubleshooting and problem-solving skills
• Proficient with Microsoft 365 and related applications
• ITIL Foundations certificate is beneficial
Bring your IT expertise to support a thriving organization at Peoples Group.
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📌 IT Support Analyst Role at Peoples Group (Toronto)
🏢 Peoples Group
📍 Toronto