Enhance customer connections at Mosaic Home Services as a Customer Engagement Specialist in Edmonton, Alberta. This full time calling role focuses on franchise development and client validation.

Mosaic Home Services is seeking a Customer Engagement Specialist to foster customer relationships and support franchise expansion. The role involves making contact with potential franchise partners, validating recent job satisfaction, and re-establishing connections with past clients. You'll work in a structured environment, with separate tracks for each call type to ensure clarity and effectiveness.

Key Responsibilities:



• Cold call seasonal business owners for franchise opportunities • Confirm service satisfaction with customers post-job • Reconnect with former clients to book new opportunities • Document interactions in HubSpot accurately • Facilitate follow-up actions to ensure engagement

Requirements: • Experience in outbound calling or sales preferred • Exceptional verbal communication skills • Ability to manage CRM systems effectively • Adaptable to various call types and outcomes • Willingness to travel for trade shows

Utilize your skills in customer outreach to help Mosaic Home Services grow and strengthen client relationships in Edmonton. #J-18808-Ljbffr

📌 Customer Engagement Specialist at Mosaic (Winnipeg)
🏢 Mosaic Home Services
📍 Winnipeg