Shape the future of quantum computing as the Manager of Service Operations at D-Wave. Oversee service delivery for cutting-edge quantum systems while cultivating a customer-centric culture.
D-Wave is seeking a versatile Service Manager to enhance the performance of its hardware systems. This pivotal position involves leading a multidisciplinary team and ensuring high system uptime and customer satisfaction. Partnering with various teams will allow you to implement best practices and improve service strategy.
Key Responsibilities: • Coach and develop a collaborative team of service professionals • Ensure system reliability and customer support • Formulate service policies alongside engineering teams • Execute corrective actions and continuous improvement • Coordinate installation and on-call support for systems
Requirements: • Bachelor’s degree in relevant engineering disciplines • 10+ years with complex systems in tech environments • Proven team leadership and development skills • Ability to manage multiple priorities effectively • Robust organizational and decision-making abilities
Manage exceptional service operations at D-Wave and elevate the quantum computing experience. #J-18808-Ljbffr
📌 Manager of Service Operations at D-Wave (Winnipeg)
🏢 D-Wave
📍 Winnipeg
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