Join Westwood Honda as a full time Service Appointment Coordinator and thrive in the automotive industry. Bring your customer service expertise to enhance client relationships and manage appointment bookings.

In this role, you will engage with customers by responding to service requests, scheduling appointments, and following up to ensure satisfaction. Your organizational skills and attention to detail are crucial in maintaining accurate customer records and confirming appointments. This position offers a platform for growth within a supportive company culture at Westwood Honda.

Key Responsibilities:



• Conduct inbound and outbound calls for service scheduling • Confirm and update customer contact information • Follow up on missed appointments and outstanding services • Advise customers on recommended services and maintenance • Perform satisfaction follow-up calls for relationship building

Requirements: • Proven customer service experience • Excellent communication skills, both verbal and written • Solid organizational abilities to manage multiple tasks • Proficiency in Microsoft Office • Experience with dealership management systems preferred

Utilize your skills in customer engagement and service coordination to foster positive relationships at Westwood Honda. #J-18808-Ljbffr

📌 Full Time Service Appointment Coordinator (Kamloops)
🏢 THE DICK IRWIN GROUP
📍 Kamloops