Support Evergreen's mission as a Helpdesk Support Specialist, providing essential IT solutions in our collaborative, nature-immersed Toronto office. Your role will focus on troubleshooting, setup, and user satisfaction.

As a key member of our IT team, you will deliver everyday IT support and maintain our technology infrastructure. Evergreen emphasizes public space transformation and sustainability, making your contributions vital. This full time role combines technical aptitude with a commitment to user experience, ensuring our staff can perform their best.

Key Responsibilities: • Provide courteous technical support for staff and events • Resolve network, software,



and hardware issues efficiently • Maintain helpdesk documentation and ticket tracking • Facilitate user onboarding and continual training • Set up necessary technology for meetings and events

Requirements: • College degree or relevant combination of education • Proficient understanding of Microsoft products • Familiar with networking concepts such as DNS • Effective communicator with all staff levels • Strong time-management skills for competing demands

Leverage your IT skills at Evergreen to support urban sustainability initiatives and enhance public spaces. #J-18808-Ljbffr

📌 Evergreen Helpdesk Support Specialist (Winnipeg)
🏢 Evergreen
📍 Winnipeg