At the company, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If the company sounds like a place where you can thrive, we can’t wait to meet you.WHAT YOU'LL DOWe are looking for a senior, highly technical Applications & Integrations Lead to own the architecture, governance, strategic roadmap, and support of our GTM, CX and platform technology ecosystem. Leading our newly formed Applications & Integrations team, you will merge team leadership with direct, hands‑on expertise in Salesforce, application management, and integrations to establish the operational frameworks necessary for keeping our systems stable, secure, compliant, and audit‑ready. The ideal candidate possesses experience in large‑scale application administration, a clear understanding of compliance and governance structures, deep practical knowledge of middleware and integration platforms likeTray.Io or Workato. You should be just as comfortable diving deep into technical configurations as you are collaborating strategically to shape new functional operations.Responsibilities:Governance & Administration – Establish and execute the governance framework and Application Lifecycle for the Salesforce ecosystem and GTM/CX applications, maintaining compliance with SOX and ITGC standards and optimal operational healthIntegration Architecture & Delivery– Own the project lifecycle for all net‑new integrations, designing, developing, and deploying system integrations using consistent, scalable patternsData Integrity, Modeling & Sign‑off – Serve as a key stakeholder for sign‑off on proposed data models and data flows, ensuring alignment with DAGE,



Salesforce Architecture and DeliveryAutomation & Middleware Ownership – Own administration of the Tray.Io iPaaS platform and lead delivery of scalable automations across the ecosystemStakeholder Partnership – Proactively lead stakeholder engagement by translating requirements from GTM, CX, Marketing, Finance, Legal, and other teams into strategic, scalable, and well‑documented solutionsDocumentation & Change Management – Maintain documentation for system architecture, processes, and procedures, and lead change management for integrations and applicationsDay‑to‑Day Application Support– Collaborate with the team's Support Specialists to provide hands‑on escalation management across the Salesforce environment and related GTM/CX applications, ensuring prompt triage and resolution of user issues, system configuration adjustments, and break/fix requirementsWHO YOU ARECore Requirements:At least 5 years of application administration within mid‑to‑large scale environments (supporting over 500 users), focusing on the oversight of interconnected tool networksDeep knowledge of connecting various platforms with Salesforce through common integration methods like Connected Apps, OAuth, and REST/SOAP APIsStrong background in implementing change management, data governance frameworks, and ensuring compliance with audit expectations and SOX/ITGC guidelinesPractical experience configuring and using integration middleware such as Workato, Mulesoft, or Tray.IoSkilled at guiding complex technical projects with multi‑directional, cross‑functional dependencies and fluid prioritiesFamiliarity managing SaaS tools including Gong,Outbound, Marketo,Clari etc.Exceptional interpersonal skills with a strong capacity to clearly convey technical intricacies to non‑technical business partnersPreferred Qualifications:Team Buildout– Experience in establishing new business functions, operating procedures,



or architectural infrastructure from the ground up without relying on existing processes or documentationStrategic & Tactical Balance– Proven capability to balance long‑term enterprise engineering and platform governance alongside daily support requestsRelevant Credentials– Possession of certifications like Salesforce Platform App Builder, Advanced Administrator, or Salesforce Architect is highly valuedFor candidates based in Ontario, the pay range at the start of employment for this position is expected to be between CA$113,000 - CA$179,000/year, with an expected On Target Earnings (OTE) between CA$130,000 - CA$206,000/year (including performance‑based or variable compensation (bonus or commission). Your particular offer may vary depending on multiple individual factors, including market location, job‑related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.WHAT WE OFFERthe company benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work‑life harmony. the company offers benefits such as:Competitive compensation that may include equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility perks and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipendA curated in‑office employee experience, designed to foster community, team connections, and innovationOpportunities to give back to your community, including an annual company‑wide Volunteer Week and donation matchingEmployee Resource Groups that provide supportive communities within the companyCollaborative, transparent, and fun culture recognized as a Great Place to Work®ABOUT the companythe company is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. the company helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the the company Customer Engagement Platform for smarter, faster, and more meaningful custom#J-18808-Ljbffr

📌 Applications And Integrations Lead (Toronto)
🏢 United States Digital Space
📍 Toronto