Join Northland Properties as the Assistant Front Office Manager at the luxurious Sutton Place Hotel in Revelstoke. Focus on guest service excellence and team leadership to create memorable experiences.
In this agile role, you will guide the Front Desk and Guest Services teams, leveraging your three years of expertise in a similar hospitality environment. You will be responsible for ensuring high levels of service, addressing guest inquiries, and mentoring team members for optimal performance.
Key Responsibilities:
• Review guest arrival information and special requests
• Ensure maximum occupancy and revenue optimization
• Coach and train team members for enhanced service
• Supervise Front Desk to maintain quality standards
• Handle guest complaints and monitor feedback
Requirements:
• At least three years in Guest Service leadership
• Strong knowledge of hotel operations
• Proven leadership and communication skills
• Ability to resolve issues and identify improvements
• Preferred degree/diploma in Hospitality Management
Enhance your career and guest satisfaction at the Sutton Place Hotel with your exceptional leadership skills.
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📌 Sutton Place Hotel Assistant Front Office Manager (Revelstoke)
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📍 Revelstoke