Drive customer satisfaction as an On-Site Customer Service Supervisor focused on team management and conflict resolution. Enjoy a cooperative work environment without remote options.
This position requires 1-2 years of supervisory experience and involves overseeing apprentices and office staff. You will lead training initiatives, manage schedules, and handle customer interactions both positively and efficiently. Prepare to engage in a role that significantly impacts store operations.
Key Responsibilities:
• Conduct staff training and development sessions
• Assign daily duties to sales staff
• Resolve stock shortages and customer complaints
• Manage cash and authorize transactions
• Create performance and sales reports regularly
Requirements:
• 1-2 years in a supervisory role
• Educational background in College/CEGEP
• Strong communication and leadership abilities
• Detail-oriented in managing inventory
• Fluent in English for effective communication
Elevate service standards and empower your team as the Customer Service Supervisor.
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📌 On-Site Customer Service Supervisor (Calgary)
🏢 Western Granite & Stone
📍 Calgary