Join an innovative team as a full-time Customer Support Representative at US Tool Group. Contribute to excellent service delivery and effective problem resolution in a dynamic environment.
At US Tool Group, a leader in industrial solutions, this full-time position offers a 12-month contract with chances for growth. You will be the main contact for customer queries, managing quotes and supplier relationships while applying a deep understanding of purchasing processes. Your ability to recognize and report issues will enhance our service quality.
Key Responsibilities:
• Answer customer quote requests and general inquiries
• Process supplier RFQs and customer orders
• Develop and track blanket purchase orders
• Handle discrepancies and RMA communications
• Ensure the confidentiality of sensitive information
Requirements:
• Mandatory high school diploma; college diploma preferred
• Familiarity with purchasing processes
• Robust attention to detail
• Effective problem-solving skills
• Experience managing confidential data
Bring your exceptional customer service skills and attention to detail to enhance operations at US Tool Group.
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📌 Customer Support Representative Full-Time (Burlington)
🏢 US TOOLGROUP
📍 Burlington