Join Apotex as a Desktop Support Analyst to deliver exceptional technical assistance to corporate end users. You'll troubleshoot hardware and software issues, configure devices, and provide customer service both remotely and onsite.

As a key member of the support team, you'll handle a variety of tasks, from imaging and deploying computers to supporting executive users and printers. This hands-on role requires robust technical troubleshooting skills and excellent communication. You'll be managing multiple requests through a ticketing system while ensuring a seamless user experience.

Key Responsibilities:



• Provide hands-on desktop support for end users • Troubleshoot hardware and software issues effectively • Configure and deploy laptops and desktops • Support printers and meeting room technology • Maintain IT assets and assist with desktop support

Requirements: • 2+ years in Desktop Support or Technical Support • Solid desktop support experience required • Familiarity with Office 365 and SCCM • CompTIA A+ Certification preferred • Experience working with ticketing systems like ServiceNow

Bring your technical expertise and customer service skills to enhance user experiences at Apotex. #J-18808-Ljbffr

📌 Desktop Support Analyst at Apotex (Winnipeg)
🏢 Insight Global
📍 Winnipeg