Elevate employee excellence as Regional Training Manager at Specsavers. This role focuses on delivering impactful training and support to retail stores in Ontario West, ensuring exceptional customer experiences.As a Regional Training Manager, you will design and implement learning programs tailored for retail teams within your region. This role requires collaboration with cross-functional teams to enhance the skills needed for optimum customer service.



Your commitment to training will foster a culture of continuous improvement and development across Specsavers’ growing network.Key Responsibilities:- Develop workshops and online learning for store teams- Conduct pre-opening support for new store set-ups- Facilitate onboarding and continuous learning experiences- Collaborate with sales teams to drive retail performance- Implement Train-the-Trainer programs to enhance team skillsRequirements:- Experience in retail training, ideally in optical- Strong customer service focus and training skills- Excellent communication for group and individual coaching- Ability to analyze and report on training effectiveness- Proven adaptability in a quick-paced environmentUse your training expertise to enhance customer satisfaction and operational performance at Specsavers.#J-18808-Ljbffr

📌 Regional Training Manager (Toronto)
🏢 Specsavers
📍 Toronto