Elevate member satisfaction through personalized service as a full-time Client Experience Advisory Agent at Desjardins. Engage with clients, promote financial empowerment, and resolve their banking needs effectively.

In this full time role, you will be responsible for improving the member and client experience at Desjardins. By addressing their needs and promoting cooperative values, you will assist with transactions and offer personalized solutions relating to various products and services. Your role as an ambassador of digital solutions will be critical in ensuring smooth financial transactions.

Key Responsibilities:



• Support clients with tech tools for convenient transactions • Foster business development through effective service delivery • Assist in cases of fraud and refer to appropriate partners • Stay updated on standards, products, and services • Adhere to compliance and risk management protocols

Requirements: • High school diploma in a related field • Minimum of two years of relevant experience • Knowledge of Desjardins products and services • Bilingual in French and English • Understanding of financial services cooperatives

Leverage your expertise in customer focus and tech-savviness to enhance the member experience at Desjardins. #J-18808-Ljbffr

📌 Client Experience Advisory Agent (Winnipeg)
🏢 Desjardins
📍 Winnipeg