Elevate your career with Ford of Canada as a Bilingual Customer Service Specialist. This role focuses on responding to dealer inquiries and managing parts orders in both French and English.
At the Paris Parts Distribution Center, you will leverage your customer service skills for an impactful position. Required responsibilities include responding to parts inquiries and processing orders efficiently. Your expertise in cataloguing duties will ensure timely vehicle repairs and top-notch service.
Key Responsibilities:
• Address parts inquiries from dealers via phone and email
• Process back orders and manually enter orders when necessary
• Assist with redirection of parts for urgent requests
• Provide modifications or substitutions for parts as needed
• Resolve unit down requests and website issues
Requirements:
• College diploma or equivalent education
• At least 3 years of customer service experience
• Fully fluent in both French and English
• Robust PC skills including Microsoft Office
• Familiarity with dealership parts ordering systems
Contribute your bilingual skills and customer service experience to facilitate dealer operations at Ford of Canada.
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📌 Bilingual Customer Service Specialist at Ford (Windsor)
🏢 Ford
📍 Windsor