Transform technology deployment as a Customer-Facing Technical Services Manager at Axon in Canada, involving 80% travel. Ensure client satisfaction through expert solutions and effective installations.

As a Customer-Facing Technical Services Manager with Axon, you will manage the deployment and support of cutting-edge Fleet systems, acting as a bridge between technology and customer needs. Your role demands strong technical understanding, especially with networking, third-party management, and customer engagement. You'll lead teams to provide exceptional service and support.

Key Responsibilities:



• Direct Fleet installations while ensuring customer satisfaction • Maintain communication with clients and team members • Deploy and troubleshoot hardware/software solutions • Create comprehensive documentation for installations • Conduct training for users on Axon's technology

Requirements: • Extensive knowledge of IP networking and related technologies • Proven leadership in customer service and installations • Experience in law enforcement settings preferred • 5+ years in a technical managerial capacity • Must reside near a major airport for travel

Utilize your networking expertise and customer-oriented mindset to elevate Axon's mission of Protecting Life. #J-18808-Ljbffr

📌 Customer-Facing Technical Services Manager (Edmonton)
🏢 Axon
📍 Edmonton