Become a key player in enhancing client experiences with HearingLife Canada as a Client Service Administrator. Deliver top-tier customer care while ensuring clients enjoy a seamless hearing journey.
HearingLife Canada, the largest provider of hearing healthcare in the country, seeks a customer service expert to join their team. This role focuses on creating a welcoming environment and fostering strong relationships with clients. You will provide exceptional service while handling appointment scheduling, administrative support, and clinic maintenance.
Key Responsibilities:
• Greet clients and manage inbound inquiries professionally
• Schedule appointments and coordinate clinician schedules
• Organize waiting areas and ensure supplies are stocked
• Maintain client files and assist with hearing aid maintenance
• Process payments and track insurance claims accurately
Requirements:
• Minimum of 2 years in customer service
• Solid organizational skills to manage multiple tasks
• Proficient in Microsoft Excel
Utilize your customer service skills to support clients and enhance their hearing journey at HearingLife Canada.
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📌 Client Service Administrator at HearingLife Canada (Ottawa)
🏢 HearingLife Canada
📍 Ottawa